Effective date: May 12, 2026
Last updated: May 12, 2026
This Privacy Policy explains how Shakd, LLC (“Shakd,” “we,” “us,” or “our”) collects, uses, discloses, and retains information when you use the GoViral mobile application, related backend services, and this hosted policy page (collectively, the “Services”).
Shakd, LLC
99 Wall Street
New York, NY 10005
support@shakd.io
GoViral is intended for users who are 18 years of age or older. The Services are not directed to children.
This Privacy Policy applies to information we collect through:
We collect the following categories of information.
When you complete onboarding or update your profile, we collect:
Depending on how you use the Services, we collect:
We generate and store:
We collect product-usage information such as:
If you interact with subscriptions or restore purchases, Apple and our paywall vendor provide status information necessary to manage access to paid features. We do not receive your full payment card number through the app.
We maintain an analyzed-video count for app functionality and abuse prevention using local device storage and Apple’s iCloud key-value sync.
We collect information:
We use information to:
We disclose information to the following categories of service providers and platforms as part of operating the Services.
| Recipient | What may be shared | Why it is shared |
|---|---|---|
| Google Firebase (Authentication, Realtime Database, Storage, Cloud Messaging) | Anonymous user ID, profile data, uploaded videos, thumbnails, job records, analysis history, notification token records | Authentication, storage, realtime app data, and push messaging |
| Google GenAI / Gemini | Uploaded video content or submitted YouTube URL, caption context, job context, and relevant profile context used in the prompt | To analyze submitted content and generate the requested report |
| Mixpanel | App event data, distinct user identifier, and event properties we send | Product analytics and feature usage measurement |
| Superwall | User identifier, placement events, and paywall/subscription-related parameters we send | Paywalls, subscription management flows, and monetization analytics |
| UXCam | Session analytics, screen/session recording data, app usage context, and user identity if available | Product analytics, UX diagnostics, and app improvement |
| Apple (App Store, StoreKit, APNs, iCloud) | Subscription status information, purchase restoration signals, push delivery data, and iCloud key-value sync data | Subscriptions, push infrastructure, and synced app-state support |
| GitHub Pages | Public website requests for this privacy policy page, such as IP address and browser request data handled by GitHub | Hosting this privacy policy page |
We may also disclose information:
We use Firebase Authentication for anonymous sign-in, Firebase Realtime Database for profile/job data, Firebase Storage for uploaded videos and thumbnails, and Firebase Cloud Messaging for push notifications.
If you request an analysis, the content you submit for analysis is processed through our backend and sent to Google’s GenAI / Gemini services so we can generate the requested output.
We use Mixpanel for product analytics. Mixpanel receives event data we choose to send from the app.
We use Superwall for paywall and subscription-related experiences. Superwall may receive identifiers and app event context needed to show and manage paywalls.
We use UXCam for session analytics and diagnostics. The app configures UXCam with text-field occlusion, and UXCam is activated in the app after a user profile is available. Even with these controls, session analytics tools may capture activity on app screens, so you should avoid submitting content you do not want processed through the Services.
The app currently requests access to your photo library so you can choose videos for upload.
Based on the current app implementation, the app does not request:
We retain information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide the Services, maintain records, detect abuse, resolve disputes, and comply with legal obligations.
Retention can vary by data type:
The app currently provides:
At this time, the in-app “Delete My Data” flow does not necessarily remove all data associated with your use of the Services. For example, the app currently preserves an analyzed-video count used for abuse prevention in local/iCloud-backed storage, and some records may remain if needed for operational, security, or legal reasons.
To request access, correction, deletion, or information about your personal information, email:
support@shakd.io
Please include enough detail for us to locate your records, such as the app user ID if available. We may take reasonable steps to verify your identity before fulfilling a request. Authorized agents may submit requests on your behalf where permitted by law, subject to verification and authorization requirements.
You can enable or disable push notifications in your device settings.
This section provides additional disclosures for residents of U.S. states with privacy laws that may apply, including California and other states with comprehensive privacy statutes.
Depending on your use of the Services, we may collect the following categories:
We collect personal information:
We collect and use personal information for the business and commercial purposes described in Section 4 of this Privacy Policy.
We disclose the categories of personal information described above to the categories of recipients described in Section 5.
Based on the current implementation of the Services as of May 12, 2026, we do not sell personal information for money. We also do not use the app to share personal information for cross-context behavioral advertising as those terms are commonly used in state privacy laws.
If our practices materially change, we will update this Privacy Policy.
Some information you submit, including video content and text you provide about your content, may be considered sensitive depending on what you choose to include. Please do not submit sensitive personal information unless you intentionally want it processed through the Services for analysis.
We do not use sensitive personal information to infer characteristics for purposes other than providing the Services and related internal operations, subject to applicable law.
Depending on your state of residence and subject to applicable exceptions, you may have the right to:
To exercise applicable rights, email support@shakd.io.
If we deny your request, you may appeal by replying to the denial email and stating that you want to appeal the decision.
California residents may also contact us at support@shakd.io for information about certain disclosures of personal information to third parties for their direct marketing purposes, if applicable. Based on the current app implementation described in this policy, we do not believe we disclose personal information to third parties for their own direct marketing purposes through the app.
We use administrative, technical, and organizational measures designed to protect personal information. No system is completely secure, and we cannot guarantee absolute security.
The Services are operated from the United States and may be processed in the United States or other jurisdictions where our service providers operate. If you use the Services from outside the United States, you understand that your information may be transferred to and processed in the United States.
We may update this Privacy Policy from time to time. We will post the updated version on this page and update the “Last updated” date above. Your continued use of the Services after an update becomes effective means the updated Privacy Policy will apply going forward.
If you have questions about this Privacy Policy or want to exercise a privacy right, contact:
Shakd, LLC
99 Wall Street
New York, NY 10005
support@shakd.io